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L1 Server Engineer

Location

BKC, Mumbai

Experience

2-3 years

Education

BE/B.Tech

Type

Regular/Full time

Roles and Responsibilities

Perform day to day Technical Support- Analyzing, Troubleshooting and Resolving Technical Problems related to servers
Monitoring the System Performance
Monitoring and update Tickets(issues) through incident management system based
Investigate the issues reported by users and provide the solution for L1 issues
Investigate issues reported by users and coordinate with L2 & L3 teams for resolution
Preventive Monitoring &Maintenance. Expert in all types of log analysis

Desired skills and experience

Any - BE / BTech
Provide user support to quickly diagnose and resolve issues
Good verbal & written communication skills
Must have experience on data centre, Linux server Hardware & Linux OS
Experience - 2-3 years

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