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L1 Server Engineer


BKC, Mumbai


2-3 years




Regular/Full time

Roles and Responsibilities

  • Perform day to day Technical Support- Analyzing, Troubleshooting and Resolving Technical Problems related to servers
  • Monitoring the System Performance
  • Monitoring and update Tickets(issues) through incident management system based
  • Investigate the issues reported by users and provide the solution for L1 issues
  • Investigate issues reported by users and coordinate with L2 & L3 teams for resolution
  • Preventive Monitoring &Maintenance. Expert in all types of log analysis

Desired skills and experience

  • Any - BE / BTech
  • Provide user support to quickly diagnose and resolve issues
  • Good verbal & written communication skills
  • Must have experience on data centre, Linux server Hardware & Linux OS
  • Experience - 2-3 years

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